Frequently Asked Questions

The eligible card for this campaign is the ◇ZR card from KAYOU MY LITTLE PONY – Friendship Eternal Cards: Moon Edition 2 US version
This ◇ZR card is the top chase card of the set and the only card that qualifies for entry into the campaign.

Please allow up to 48 hours for us to review your uploaded photos and complete your digital verification.

To keep the campaign fair for everyone, we must confirm that each submitted ◇ZR card is authentic and unique, which requires an in-person physical review.
All cards sent for PSA grading must be packaged in a penny sleeve and secured in a rigid card holder. This is a mandatory PSA requirement and helps ensure your card is protected and eligible for grading.
For step-by-step guidance on how to package your card correctly, including what materials to use and PSA’s specific requirements, please refer to this video: https://www.youtube.com/watch?v=WlnN7kmxJtk

The first 30 entrants who mail in a verified authentic ◇ZR card within campaign period are eligible for free PSA grading service offered by Kayou. If you are interested in this offering, please make sure you select the option during registration!
About PSA: PSA is the industry-leading card authentication and grading service. They evaluate your card’s condition, authenticity, and assign it an official grade recognized by collectors worldwide.
PSA’s estimated turnaround time is approximately 45 business days. For more information on PSA grading and timelines, please visit PSA’s official site.https://www.psacard.com/services

If you choose to have your card returned directly during registration, we will ship it back to the mailing address provided during registration within 2 - 4 weeks after the campaign ends.
If you choose the free PSA grading service during registration and you are one of the eligible first 30 entrants, your card will be sent to PSA first then returned back to your shipping address. PSA’s estimated turnaround is 45 business days before the graded card is returned to you. For more information on PSA grading and timelines, please visit PSA’s official site.https://www.psacard.com/services

The first 30 entrants who complete their photos submission (based on timestamp) and mail in their original card before May 31, 2026, and have their card successfully validated, will each earn one entry into the grand prize draw.

Yes! If you're lucky enough to pull more than one, you may enter up to two times per user/email.

Please reach out to our customer support team at: help@kayouchasemagic.com